CREWLAB RESOURCES
Your go-to place to get the most out of CrewLAB
Guides
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Tutorials
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Product updates
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HELP GUIDES
Popular topics
Getting started
New to CrewLAB? Start here!
What is CrewLAB?
Everything you can do with CrewLAB.
Winter Wipeout
Designed to keep athletes engaged.
Team Chat
Keep your team inspired.
Attendance and RSVPs
No more guess work on who's attending.
Team calendar
Supercharge your team with a shared calendar.
Athlete Insights
Unlock your team's full potential.
Wellbeing Journal
Prioritize your athlete's wellbeing.
Safety and Security
We take safety and security seriously.
Video Feedback
Strengthen the team culture with video feedback.
Workouts
Give the team clear expectations.
Roster and Squads
A place to keep your team organised.
FAQS
Find answers to all your questions.
Can I ask a real human my questions?
Will this be compliant (NCAA/IRA/ACRA/etc)?
Is CrewLAB the right fit for me?
Do I have to give payment information to sign up for CrewLAB?
What payment methods can I use?
Are you selling/sharing my data?
Is this going to complicate my life or be hard to use?
Are there any hidden fees like setup or cancellation?
Can I change my plan whenever I want?
What happens to my data if I change my plan?
I can't. We're already using [insert app here] mandated by our school
Can I purchase CrewLAB Pro as an individual athlete?
Absolutely! You have two options:
- Join LabCats, a coached training community on CrewLAB Pro
- Upgrade to CrewLAB Pro from within the CrewLAB software
SUPPORT
Need help now?
Contact Support
We’re here to help
VIDEO TUTORIALS
Learn from our video tutorials
Get started with CrewLAB
How to use Team Chat with CrewLAB
How coaches use CrewLAB Video
PRODUCT UPDATES
What's new at CrewLAB
CrewLAB App Update: Welcome Supporters & Enhanced Training Experience
Introducing Supporters! CrewLAB has always been about community, and now we're recognizing everyone who makes the magic happen. Supporters—including coxswains, coaches, parents, boathouse staff, and fans—can now join the platform with their own dedicated experience. Every member of your rowing community has a place in CrewLAB. Learn more about roles.
Coaches, setting up your team is now faster. We've refined the coach onboarding experience with improvements that make building your roster and schedule quick and intuitive.
Check-ins just got smarter. Finish a workout and haven't logged your check-in yet? CrewLAB will now give you a friendly nudge right after, so you can capture how you felt while it's still fresh. This creates a seamless flow between training and reflection.
Personalize how you see your data. CrewLAB now remembers your preferred workout units and lets you customize how metrics display in your feed, so you can view your training data exactly the way you want.
CONTACT US
Speak to a coaching expert
Simon Hoadley
Head Coach
Joe Rapaport
Head of Swimming